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Community AI

AI-Enhanced Community Platform at Enterprise Scale

We extended Discourse with a custom AI layer — automated moderation, semantic search, and an AI assistant that surfaces relevant discussions before users post duplicates.

GPT-4EmbeddingsRuby on RailsPostgreSQLRedis
Community AISemantic SearchAuto-moderation
Discourse Forum

The Problem

Large Discourse communities suffered from duplicate posts, toxic content slipping through moderation queues, and users unable to find relevant existing answers.

The Solution

We built three AI extensions: semantic duplicate detection (flags near-duplicate posts before submission), AI moderator (classifies content toxicity in real time), and smart search with LLM-generated answer summaries.

Results

78%Reduction in duplicate posts
90%Moderation accuracy
2.1xSearch engagement increase

Client Testimonial

“Kodesinc played a key role in bringing Discourse to life. From scalable forum hosting to AI-powered features, Kodesinc delivered a world-class solution that empowers communities to grow.”

William Bradford

William Bradford

CEO, Discourse Forum

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